Returns and complaints

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires after 14 days from the day on which you came into possession of the item or on which a third party other than the carrier and indicated by you came into possession of the item. To exercise the right of withdrawal, you must inform us, i.e.

UFShirts.pl – ul. Stolarzowicka 76/4 41-923 Bytom
e-mail: unforgettable.footballshirts@gmail.com

about your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail).

You can use the withdrawal form, but it is not mandatory. In order to meet the deadline for withdrawal from the contract, it is enough for you to send information regarding the exercise of your right to withdraw from the contract before the deadline for withdrawal from the contract.

In the event of withdrawal from this contract, we return to you all payments received from you, including the costs of delivering the items immediately, and in any case not later than 14 days from the day on which we were informed about your decision to exercise the right to withdraw from this contract. We will refund the payment using the same payment methods that you used in the original transaction, unless you have expressly agreed to a different solution; in any case, you will not incur any fees in connection with this return.

Please return the order to us immediately, and in any case no later than 14 days from the day on which you informed us of your withdrawal from the contract. The deadline is met if you send back the item before the expiry of 14 days. Return address

UFShirts.pl

Click on the link to download: Withdrawal form.

In the case of collecting the parcel, we kindly ask you to check its condition with the courier or postman, and in the case of obvious damage, write down the protocol or not collect the parcel. In case of damage that was detected after opening the package, please contact us. Contact e-mail, contact form and phone number can be found on the website: CONTACT.


Complaints should be sent by e-mail to the address unforgettable.footballshirts@gmail.com. UFShirts undertakes to consider each complaint within 14 days, and if it was not possible, to inform the customer within this period when the complaint will be considered.

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